Great job guys. Glad to see the standards are high still and the store is ever evolving even better then before!
Seriously. Check out the stock and prices and compare them to other places. You will not find better quality. These guys know who to get their animals from and have good relationships with them which is why all there specimens are so above the regular but at a regular or cheaper then regular price!
Horrible customer service on Saturday. Nobody helped, ended up walking out. Disappointed as I drove from Paw Paw Il. To many people in the back room not enough on the floor. Would not recommend.
So I have lived all over the United States and worked as well as been a customer at the best stores in the United States. I have to say. Beyond the Reef has the best selection and best display of frags to colonies as well as some real “once in a lifetime” pieces! Their prices are absolutely the best. See for your self. The store connected to pet land around the corner for them sells for example a fire fish (regular type) for up to 45 dollars while BtR always keeps them at the proper price and lowest I’ve seen all over the states. About 20 bucks. Another example is their high end corals and even the show pieces most people can’t even dream of affording are priced so well that it’s almost to good to be true! I have worked there and know the in and outs of this store and many others. This store is the best in our state and keep up with the ever changing demands. The only other store that comes close to this is in San Jose California called Neptune Aquatics. I’ve worked there too. They are pretty on par with each other. Also. The staff at beyond is picked carefully by people that are qualified. They don’t just pick randoms as they like people to be as passionate about the hobby as any other extreme reef enthusiast! CHRIS, Tyler, and If Dorothy is available all have great knowledge on the animals and are honest and always give the customer the benefit of the doubt! They won’t finagle you into a specimen that’s not made for captivity like some stores. There’s a reason you don’t see modish idols, or any other extremely different specimens that aren’t cut out for captivity. Lastly, they are the only store I’ve even seen that sells TRUE AND HARDY CAPTIVE BRED SEAHORSES. Don’t be scared to try their variety of seahorses which are h. Erectus. As long as you have them in a docile tank and feed them frozen mysis they are actually as easy to keep as a captive bred clownfish. No joke. They don’t import wild caught or “pen raised” seahorses which always need live food and or diseases are always going to be on those 9 times out of 10. I know this cause I started the seahorses there when I used to work there and bred them myself. I don’t anymore cause I move frequently but they now use my supplier who breeds them just as I did. If you don’t believe me, go visit and see for your self and even ask to see them feed. They are really amazing creatures that actually live 5 to 8 years. Not 1 or two like people used to say. I know this first hand. Anyways Chris and tyler really know their stuff and during the week is best if you need information as on the weekends it’s harder to learn as much cause the store can get so busy. Any day of the week is fine but the weekends can be a bit crazy if your looking for loads of info when they have 20 customers. Just a tip! Either way they will still help you but sometimes you may have to wait 5 minutes when someone is picking our 20 animals. It is worth the wait. Like I said. Tyler and Chris are amazing. And if your lucky to get Dorothy who normally does office work at this point normally. She’s amazing as well! All the team lives for this stuff. It’s not just a job and I have no reason to try and boost this store other then I won’t go ANYWHERE ELSE! And I live in the loop of Chicago!
I love this place. You can definitely tell the staff cares about their store.
The selection of Coral was incredible. The selection of Fish available for sale was under impressive. The customer service was horrible. The associates would disappear for 5-10 minutes then just magically reappear. If you like Coral go check this place out but if you want Fish. Go somewhere else.
Kurt!
Great selection for a small store. Customer service is outstanding they're extremely helpful.
Beyond The Reef is a US Pet Store based in Schaumburg, Illinois. Beyond The Reef is located at 205 W Golf Rd, Schaumburg, IL 60195, USA.
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